Privacy policy
Tarikh berkuat kuasa: 14 Ogos 2026
Notis Privasi
Coslabmall Enterprise, berdagang sebagai PicksbyCos (“kami”), ialah pihak yang menentukan cara data peribadi digunakan bagi kedai dan pesanan ini. Hubungi admin@picksbycos.com. Sandigi Solutions memproses data bagi teknologi laman dan operasi apabila bertindak atas arahan kami.
Data yang kami proses
Kami boleh memproses nama, alamat, telefon, e-mel, akaun/pesanan, pembayaran dan rujukan transaksi, peranti/cookie, interaksi sokongan, pemasaran dan pilihan privasi. Bagi tuntutan, ini termasuk foto/video produk dan pembungkusan, kod kelompok, identiti/pengesahan pembeli, butiran akaun bayaran balik, rekod pemulangan, penilaian siasatan dan pencegahan penipuan. Jangan hantar data yang tidak diminta.
Tujuan dan asas
Kami menggunakan data untuk menerima bayaran, mendapatkan dan menghantar pesanan, memberi sokongan, mengendalikan tuntutan/bayaran balik, mengesahkan identiti, mencegah penipuan, menyimpan rekod, mematuhi undang-undang, meningkatkan kedai dan—jika dibenarkan atau dengan persetujuan—pemasaran. Asas pemprosesan termasuk pelaksanaan kontrak, kewajipan undang-undang, kepentingan sah yang munasabah, dan persetujuan apabila diperlukan.
Pendedahan, Shopify dan pemindahan
Kedai dihoskan oleh Shopify. Kami boleh berkongsi data yang diperlukan dengan Shopify dan subpemprosesnya, Sandigi Solutions, penyedia bayaran, bank, kurier, e-mel/mesej, analitik, pencegahan penipuan, penasihat, pihak berkuasa dan penyedia pengesahan tuntutan. Shopify biasanya memproses data bagi pihak kami untuk fungsi platform; jika ciri seperti Network Intelligence atau perkhidmatan dipertingkat diaktifkan, Shopify juga boleh bertindak bagi tujuan sendiri seperti diterangkan dalam Dasar Privasi Pengguna Shopify.
Data mungkin diproses di luar Malaysia kerana rangkaian global penyedia ini. Kami mengambil langkah munasabah untuk menggunakan penyedia dan perlindungan kontrak/organisasi yang sesuai serta memenuhi syarat pemindahan data Malaysia. Kami tidak menjual data peribadi untuk wang.
Cookie, keselamatan dan penyimpanan
Shopify dan penyedia kedai menggunakan cookie/teknologi serupa untuk fungsi penting, keselamatan, ukuran dan pemasaran yang dibenarkan. Pilihan privasi yang tersedia boleh diurus melalui tetapan cookie/kedai. Kami menggunakan langkah teknikal dan organisasi munasabah, tetapi tiada sistem benar-benar bebas risiko. Pelanggaran akan dinilai dan dimaklumkan kepada pihak berkuasa atau individu jika diwajibkan.
Kami menyimpan data selama perlu bagi pesanan, tuntutan, akaun, pencegahan penipuan, cukai/perakaunan, pertikaian dan kewajipan undang-undang, kemudian memadam atau menjadikannya tanpa nama apabila munasabah.
Hak dan pertanyaan
Tertakluk undang-undang, anda boleh meminta akses atau pembetulan, menarik balik persetujuan, membantah pemasaran dan meminta maklumat lanjut. E-mel admin@picksbycos.com; kami mungkin perlu mengesahkan identiti. Anda juga boleh membuat aduan kepada Pesuruhjaya Perlindungan Data Peribadi Malaysia.
Effective date: 14 August 2026
Privacy Notice
Coslabmall Enterprise, trading as PicksbyCos (“we”), determines how personal data is used for this store and its orders. Contact admin@picksbycos.com. Sandigi Solutions processes data for website technology and operations when acting on our instructions.
Data we process
We may process names, addresses, telephone numbers, email, account/order data, payment and transaction references, device/cookie data, support interactions, marketing, and privacy choices. For claims, this includes product/packaging photos or video, batch codes, purchaser identity/verification, refund-account details, return tracking, investigation assessments, and fraud-prevention records. Do not send unrequested data.
Purposes and grounds
We use data to take payment, source and deliver orders, provide support, handle claims/refunds, verify identity, prevent fraud, maintain records, comply with law, improve the store, and—where permitted or consented—to market. Grounds include performing the contract, legal obligations, reasonable legitimate interests, and consent where required.
Disclosure, Shopify, and transfers
The store is hosted by Shopify. We may share necessary data with Shopify and its subprocessors, Sandigi Solutions, payment providers, banks, carriers, email/messaging, analytics, fraud prevention, advisers, authorities, and claim-verification providers. Shopify generally processes data for us for core platform functions; where features such as Network Intelligence or Enhanced Services are enabled, Shopify may also act for its own purposes as explained in the Shopify Consumer Privacy Policy.
Data may be processed outside Malaysia due to these providers' global networks. We take reasonable steps to use appropriate providers and contractual/organisational safeguards and to meet Malaysian transfer requirements. We do not sell personal data for money.
Cookies, security, and retention
Shopify and store providers use cookies/similar technologies for essential functions, security, measurement, and permitted marketing. Available choices can be managed through store/cookie privacy settings. We use reasonable technical and organisational safeguards, but no system is risk-free. A breach will be assessed and notified to authorities or individuals where required.
We retain data as needed for orders, claims, accounts, fraud prevention, tax/accounting, disputes, and legal obligations, then delete or anonymise it where reasonable.
Rights and questions
Subject to law, you may request access or correction, withdraw consent, object to marketing, and request more information. Email admin@picksbycos.com; we may verify identity. You may also complain to Malaysia's Personal Data Protection Commissioner.
