Dasar Pra-tempahan

Tarikh berkuat kuasa: 14 Ogos 2026

Dasar Pra-tempahan

PicksbyCos ialah perkhidmatan personal shopper pra-tempahan yang dikendalikan oleh Coslabmall Enterprise. Kami menerima arahan pelanggan, kutipan bayaran, mendapatkan barangan daripada peruncit pihak ketiga bebas dan mengatur penghantaran. Kami bukan pengilang, pemilik jenama atau pengedar sah melainkan dinyatakan.

• Bayaran penuh diperlukan semasa pesanan; tiada deposit separa.
• Anggaran sumber dan penghantaran ditunjukkan sebelum atau semasa checkout. Anggaran bukan jaminan dan boleh dipengaruhi stok peruncit, perjalanan, kastam atau kurier.
• Produk diperoleh hanya daripada peruncit fizikal disahkan atau saluran dalam talian rasmi disahkan. Kami tidak menggunakan penjual individu atau pasaran tidak sah.
• Pesanan dianggap telah “diperoleh” apabila kami atau pembeli yang dilantik membuat komitmen pembelian, membuat pesanan atau membayar peruncit, disokong rekod bertarikh.
• Sebelum produk dibeli di Korea, anda boleh membatalkan pesanan secara PERCUMA. Selepas pembelian dibuat, pembatalan tukar fikiran tidak dibenarkan, tertakluk kepada hak mandatori undang-undang.
• Jika item tidak dapat diperoleh, kami boleh menawarkan pengganti daripada sumber disahkan sahaja. Penggantian memerlukan persetujuan bertulis pelanggan; jika tidak, item akan dibayar balik.
• Perubahan pembungkusan pengilang tidak dengan sendiri menjadikan produk salah jika identiti, saiz dan spesifikasi material sepadan.

Tuntutan selepas penghantaran mesti dibuat melalui admin@picksbycos.com dan dikawal oleh Dasar Bayaran Balik atau Jaminan Keaslian 10x, mengikut jenis tuntutan.

Effective date: 14 August 2026

Pre-order Policy

PicksbyCos is a pre-order personal-shopping service operated by Coslabmall Enterprise. We accept customer instructions and payment, source goods from independent third-party retailers, and arrange delivery. We are not the manufacturer, brand owner, or an authorised distributor unless stated.

• Full payment is required when ordering; partial deposits are not offered.
• Sourcing and delivery estimates are displayed before or during checkout. They are estimates, not guarantees, and may be affected by retailer stock, travel, customs, or carriers.
• Products are sourced only from verified physical retailers or verified official online channels. We do not use individual sellers or unauthorised marketplaces.
• An order is “sourced” when we or our appointed buyer commits to the purchase, places the order, or pays the retailer, supported by a timestamped record.
• You may cancel free of charge before the product is purchased in Korea. After purchase, change-of-mind cancellation is not accepted, subject to mandatory statutory rights.
• If an item cannot be sourced, we may offer a substitute from a verified source only. Substitution requires the customer's written approval; otherwise the unavailable item is refunded.
• Manufacturer packaging changes alone do not make a product incorrect where its identity, size, and material specifications match.

Post-delivery claims must be emailed to admin@picksbycos.com and are governed by the Refund Policy or 10x Authenticity Guarantee, depending on claim type.